It's been a while since customers who purchased the Sygic lifetime license have been left without Android Auto and CarPlay support, but the company has now decided to overturn this decision.
Sygic users who purchased a lifetime license have spent quite some time without access to Android Auto and Apple CarPlay. Now, the company has reversed course. Support for both platforms is once again available to lifetime license holders.
It’s easy to see why many users were unhappy with the original decision. A navigation app without Android Auto or CarPlay is a tough sell today. Apple says nearly 80 percent of Americans shopping for a new car won’t even consider a model without CarPlay, while Google reports massive growth in Android Auto adoption across new vehicles.
Against that backdrop, Sygic’s move to lock Android Auto and CarPlay behind its Premium+ subscription drew predictable criticism. Unlike Google Maps or Waze, Sygic operates on a paid model, with only a limited free trial. When the company leaned further into subscriptions, it also stripped lifetime licenses of phone mirroring support, reserving it exclusively for Premium+ users.
Sygic now says it listened to the feedback. The company announced that Android Auto and CarPlay support is returning to lifetime license owners, positioning itself as a brand that doesn’t abandon its long-term users.
There is, however, an important catch. While Android Auto and CarPlay are back, functionality for lifetime licenses is heavily restricted compared to Premium+. Users get basic 2D navigation on the infotainment screen, along with current speed, remaining distance, and estimated arrival time.
That’s where the list ends. Key features such as 3D maps, voice guidance, speed limits, live traffic, alternative routes, lane assistance, speed camera alerts, points of interest, fuel prices, and low-emission zone information remain locked behind the Premium+ paywall.
In practice, this means many lifetime users may still avoid using Sygic through Android Auto or CarPlay. With limited features, switching to free alternatives like Google Maps or Waze becomes tempting, especially since both apps offer full functionality at no extra cost.
While Sygic has made noticeable improvements in recent years, this strategy feels questionable. The purpose of Android Auto and CarPlay integration is to make navigation simpler and safer. That relies heavily on features like voice guidance and clear, glanceable maps.
Removing audio directions undermines that goal. While it makes sense to reserve advanced tools like lane guidance or traffic sign recognition for paid tiers, a navigation app without voice prompts is hard to justify.
Still, Sygic deserves some credit for rethinking how it treats paying customers. Competition in the navigation space is intensifying as Android Auto and CarPlay become standard. Google, for example, has expanded Google Maps features on both platforms, including incident reporting that lets drivers flag hazards without touching their phones—functionality also available in Waze across all platforms.
In that context, Sygic’s decision is a step forward, even if it may not go far enough for many users.