General Motors is recalling 29,347 new Cadillac Optiq electric crossovers because of a potentially dangerous power-window malfunction.
General Motors is recalling 29,347 Cadillac Optiq electric crossovers after discovering a software problem that can prevent the power windows from detecting an obstruction and potentially cause serious finger injuries.
The recall covers 2025-2027 model-year EVs. The problem involves the windows' anti-pinch protection system, which may fail to activate when it is needed most.
So what does that mean for owners? If the windows are closed remotely using the key fob, the glass may fail to stop when it encounters an obstruction during the final 0.5 inch of travel.
For an adult, that could mean a painful surprise. For a small child grabbing the edge of a door, however, the consequences could be much more serious. The malfunction also means the vehicles do not meet federal safety requirements in the United States.
GM has traced the issue to supplier Kwangjin America, which incorrectly configured the upper travel range in the window-control software.
Owners won't have to take apart their doors or replace the window motors. The fix is a software update.
Owners enrolled in over-the-air updates can receive the software fix remotely, meaning a trip to the dealership may not be necessary. According to the automaker, no injuries have been reported in connection with the problem so far.
The window recall isn't the only recent change aimed at making the Optiq easier to operate.
Cadillac is also preparing new infotainment software for the Optiq, Lyriq, Vistiq and CT5-V. The update addresses complaints from drivers who said some of the virtual buttons on the screens were too small and difficult to hit while driving.
The revised software will make the icons larger, giving drivers a better chance of hitting the right control without taking as much attention away from the road.