Thousands of Ram 2500 pickups are being recalled after software problems raised new safety concerns nationwide.
Fiat Chrysler Automobiles (FCA US, LLC) has issued a recall affecting nearly 13,000 Ram heavy-duty pickup trucks because of a software-related defect that could potentially cause drivers to lose control of their vehicles.
According to documents released by the National Highway Traffic Safety Administration (NHTSA), the recall covers 12,736 Ram 2500 pickup trucks from the 2023 through 2025 model years.
Federal regulators say the issue involves the truck’s powertrain control module software. Under certain conditions, the defect may allow the vehicle to accelerate beyond the tire’s designed speed rating, creating a dangerous situation that could increase the risk of losing control while driving.
Chrysler stated in the recall report that it believes every recalled truck contains the defect.
FCA US reportedly launched an internal investigation into the issue back in March before officially filing the recall with federal safety officials on May 7.
At this time, the automaker says it is not aware of any crashes, injuries, or fatalities connected to the software problem. As of April 24, no accidents related to the defect had been reported.
To correct the issue, Ram dealerships will update the affected trucks’ powertrain control module software free of charge. Owners of impacted vehicles are expected to receive notification letters with additional instructions.
The recal affects certain 2023-2025 Ram 2500 models, though FCA US has not released a detailed production breakdown publicly.
Drivers who own one of the affected pickups can contact FCA US customer service directly at 1-800-853-1403 for more information. The company’s internal recall identification number for the campaign is 43D.
The latest action adds to a growing list of software-related recalls affecting modern vehicles as automakers continue relying more heavily on digital control systems and over-the-air vehicle management technologies.
Industry analysts say software defects are becoming increasingly common as trucks and SUVs now depend on millions of lines of code to manage everything from engine performance to safety systems and transmission behavior. Even relatively smal programming errors can create major real-world safety risks.
For Ram owners, the good news is that the fix appears relatively straightforward and does not require major mechanical repairs. Still, safety experts reccomend scheduling recall service appointments as soon as notices arrive.