Chrysler Pacifica Under Investigation in the U.S. Over Steering Complaints

Drivers of the Chrysler Pacifica have encountered an unusual problem, prompting federal authorities to open an investigation into the minivan. The exact cause has not yet been disclosed, but official findings are expected soon.

The National Highway Traffic Safety Administration (NHTSA) has launched a probe after receiving reports from Pacifica owners who described odd steering behavior. According to drivers, the steering wheel can feel as if it sticks during gentle turns, creating a sensation of resistance.

The issue most commonly appears when the wheel is near the “11 o’clock” position. At that point, drivers say the steering sometimes feels locked, requiring extra effort to complete the maneuver. Such behavior raises safety concerns, as it could affect vehicle control in traffic.

NHTSA has received nearly 100 complaints describing similar symptoms: the steering doesn’t move smoothly and occasionally binds for a short moment. Some owners believe it happens only under specific conditions, such as at low speeds or while parking.

So far, investigators have not identified the root cause. Experts are gathering data to determine whether the issue is linked to the steering system’s design or to the software controlling the electric power steering. Preliminary conclusions are expected in the near future.

In the meantime, Pacifica owners are advised to stay alert and bring their vehicles to service centers if they notice unusual steering behavior. Depending on the investigation’s outcome, Chrysler may be required to address potential defects.